DAG Tech ⋆ Company Profile

Innovative and Reliable IT Services

OUR VISION

At DAG Tech, our vision is to deliver outstanding IT services which empower our clients to maximize their potential. These end-to-end capabilities include excellence in managed services and IT support, a focus on cybersecurity, compliance adherence, and strategic guidance. We believe that through a winning combination of expertise and services, our clients can unlock their full potential.

OUR SERVICES

DAG Tech is positioned as a one-stop-shop for technology related requirements. Our IT services suite is purpose built to address the real-world needs of businesses to provide practical and immediate value. While we solve immediate needs, we also create the foundation for growth.

OUR FOUNDER

Our Founder & CEO, Daniel Ghazi, built DAG Tech from the ground up with the vision of delivering innovative and reliable IT services. Over the past 25 years, Daniel has grown DAG Tech from a small consultancy into a world-class Managed Services Provider. His unwavering passions for customer service and for technology drive the pursuit of the best solutions for DAG Tech’s clients.

OUR LEADERSHIP

Our leadership team consists of industry leading individuals with extensive IT and management experience. They play a pivotal role in shaping high quality services, strengthening the customer experience, and guiding our innovation.

OUR TEAM

DAG Tech’s team consists of exceptional technology professionals, each possessing high levels of training, education, and certification. While remarkable as individuals, our strength truly emerges as a collective. Our strong team spirit fosters a great working environment, enabling us to deliver extraordinary results for our clients.

OUR MANTRA

TRUST – We are built on trust and honesty. Our team trusts each other, our clients trust us, and increasingly the industry has rewarded us with trust.
PASSION – Our excitement for technology fuels continuous learning and growth, positioning us as early adopters.
OPEN MINDED – We cultivate an open-minded culture, encouraging diverse ideas and fresh perspectives, and the courage to rethink established methods.
POSITIVITY – In an industry where we handle mission-critical operations in challenging markets, maintaining a positive attitude is crucial for success.
INDIVIDUALISM – Encouraging individuality and self-expression, we strive to be authentic and the best versions of ourselves.
RESOURCEFUL – The fusion of motivation, attitude, and intelligence makes our team resourceful, consistently delivering exceptional solutions.
ACCURACY – We aim for 100% accuracy and precision, ensuring the highest quality in our work.
WORK ETHIC – Despite technological efficiencies, our commitment to good old-fashioned hard work remains steadfast.
PROFESSIONALISM – We treat everyone, from team members to clients and vendors, with the utmost professionalism.
NEVER SURRENDER! – Our team faces challenges head-on, delivering quality solutions with smiles on our faces every time.

OUR GROWTH STORY

DAG Tech has achieved 100% organic growth, starting from humble beginnings with just a yellow pages and a landline phone. Our expansion has been fueled by dedication, the results delivered to our clients, our reputation, and intelligent decision-making.

EARLY ADOPTION

1999 CLOUD SERVICES – We were an early adopter and began launching cloud-based Linux servers.
2001 VIRUTALIZED SERVICES – We were an early adopter, first virtualizing our customers Oracle servers.
2006 SAAS SERVICES – Again, an early adopter, we began offering Software-as-a-Service to our clients, starting with Microsoft Exchange.
2013 PRODUCTIZED SERVICES – We began offering IT Services through online checkout, as productized and flat-cost subscriptions.
2022 AI – We integrated artificial intelligence into our service desk solutions

SERVICE AREA EXPANSION

1999 Founded in Washington DC – Our first client was a Fortune 500! We hit the ground running.
2003 San Francisco – Our DC clients said they wished their SF IT support was as good as DAG! Expansion time
2004 New York City – DAG Tech opens at 11 Broadway in New York City’s Financial District.
2010 Los Angeles – The SoCal tech scene begins booming.
2014 New Global Headquarters – DAG Tech opens at the prestigious location of 185 Madison Avenue, one block east of the Empire State Building.
2015 Boston
2017 Chicago, San Diego, and Toronto
2019 London
2021 Miami and Phoenix
2023 Sydney

OUR DIVERSITY INITIATIVE

We are a merit based organization that rewards performance and results. DAG Tech is committed to workforce diversity and a culture of inclusion. Our culture and environment is one where everyone feels highly valued and works together in harmony.

OUR GREEN INITIATIVE

DAG Tech is increasingly focused on providing energy efficient solutions and those that reduce or eliminate electronic waste.

25 YEARS

OF CONTINUED GROWTH

10,000+

DEVICES MANAGED

1,000+

CLIENTS SERVED

OUR CUSTOMERS

We proudly serve customers from diverse industries all around the world!

IT Services For NYC Department Of Education

What makes DAG Tech different?

We make the complicated simple

We approach all challenges as opportunities. Our communication is and always will be straight forward, honest, and understandable.

Our customers and team are in it for the long haul.

We have an industry-high retention rate with both our customers and our team. That’s because we are in the business of prioritizing happniess and over-delivering.

We believe the future is now.

The world and technology are progressing rapidly. To provide quality service we stay up to date with the cutting edge, and are blazing ahead as innovators and leaders.

We are tech-obsessed - it is more than our job.

We know that people who love what they do always do the best job. Our team is deeply passionate and that holds them to the highest level of accountability.

You get your own dedicated team.

We match your business with industry experts specific to your unique needs. No matter who you work with, you can count on the fact that this company and your people will never give up. Every time without fail. With smiles on our faces.

Choosing DAG is also choosing community

Philanthropy is a very special part of our DNA. We are proud to sponsor charities like Simply Youth Institute and give back to the community. Your business makes it possible.

Technical Competencies